Our Financial Services team explains how the COVID-19 pandemic has accelerated three key trends that are increasing the adoption of FinTech in Canada.
Despite Canadians’ familiarity with the technology, a large majority say they are concerned about the risks AI poses to society
- How AI experts and business leaders should approach the inherent limitations of the technology as it relates to explaining how AI models arrive at conclusions.
- Control for bias and re-examine the concepts of transparency, fairness and accountability in an AI-first world.
- Promote the role that diversity and inclusion should play at every level of AI adoption, from executive leadership to the teams building AI models, to the data used to inform decisions.
About the survey
Environics Research conducted a quantitative online survey of 1,200 Canadian adults that was included as part of the report. The fieldwork was completed between May 17 and 25, 2019.