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Job Posting

Environics Research Seeking:  Director – Client Service

 

The Health and Wellness team at Environics Research is looking for a Director of Client Service to join our team.

 

The Health and Wellness practice brings clients in the health care space an understanding of their markets and stakeholders, so they can achieve their business objectives.  Much of the focus is on health care providers.  We ensure clients understand what motivates and engages these individuals who are people first and health care professionals second.

 

Position Summary

This position is designed to support the goals and objectives of the practice area through business development, execution and client service within assigned areas and under minimal direction of the Group Vice President or Practice Leader.  Key functions are:

  • Business development to meet assigned revenue objectives.
  • Analyze problems and define logical and effective solutions for clients.
  • Execute quality research and consulting to meet client needs in an exceptional way.
  • Manage project scope and budgets to ensure timely completion within available resources.
  • Prepare and deliver reports and presentations that provide actionable insights and recommendations that satisfy client research and business intelligence objectives.

YOU HAVE

  • A bachelor’s degree in business, statistics or other relevant discipline.
  • Post-graduate training in market research or equivalent.
  • Thorough knowledge of research skills and methodologies as included in the requirements for the CMRP
  • 7 or more years’ experience in the marketing, marketing research, or analytics industry.
  • Knowledge of emerging techniques and approaches within marketing research.
  • Knowledge of assigned client’s sector and brands, and their current and recent business issues.

YOU ARE

  • Competent in applying consulting skills on analysis of business problems allowing you to connect client priorities with empirical data throughout the client assignments.
  • Able to generate meaningful and relevant insights based on data from a range of sources as well as subject matter expertise.
  • Able to establish yourself as a thought leader in the industry regarding emerging research methods and techniques.
  • Able to manage multiple responsibilities simultaneously and employ exceptional time management and organizational skills.
  • Able to communicate in a professional capacity with stakeholders, clients, and vendors using strong written, oral and presentation skills.

WITHIN 6 MONTHS YOU WILL

  • focus your expertise on one or two areas in which you have, or are prepared to develop, significant subject matter expertise and which are agreed to be meaningful areas of business opportunity.

WITHIN 12 MONTHS YOU WILL

  • propose one or more new opportunities for product development within Health and Wellness.
  • Identify one or more new opportunities to meet client needs by integrating traditional market research approaches with data from non-traditional sources.

Please contact Vijay Wadhawan to apply.

All applications will be held in the strictest confidence.  Only those selected for in-person interviews will be contacted.

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