LCBO sought to understand how exactly their customers perceived their brand, and how their emotions informed those perceptions.
Understanding your customers
From consideration to selection to fulfillment, we provide our clients with a clear understanding of the motivations behind shopper behaviours. By accurately identifying touchpoints and influences along the path to purchase, we allow our clients to effectively engage with their shoppers.
Here are just some of the specific capabilities and insights we’ve provided:
Find out how we can help your organization